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常見問題

Product Q&A

產品生產地 ?Where are the products produced?


我們所有的產品都是在台灣研發、台灣製造、並且是全素產線喔!(蛋素與全素為分開產線)
All our products are designed and produced in Taiwan. Our factories carefully separate ovo-vegan and vegan products to ensure that there is no cross contamination.




產品是否含有五辛? Do the products contain five pungent spices?


我們所有的產品皆不含五辛。
No, none of VégéBon products contain five pungent spices.




產品是否都是全素?Are all products vegan?


除了U植雞塊以外,其餘所有的產品都是全素的喔 ! (U植雞塊原味為全素,其餘口味皆為蛋素)。
Except Plant-Based Chicken Nuggets, all the other products are vegan. (the Basic flavor is vegan, other flavors are ovo-vegan)





Purchase Q&A

如何購買產品?How do I purchase VégéBon products?


欲購買Vege Bon商品者,請點擊網頁 https://www.eatvegebon.com/ 至我們的線上商城選購。 Please check our online market below:https://www.eatvegebon.com/




如何大量批發?I am interested in wholesaling your products.


欲大量購買者,可來電(02)2778-0345或來信vegebon@allgoodbio.com,後續將由專人為您接洽。
Contact us by (02)2778-0345 or vegebon@allgoodbio.com.




如何取消訂單?


若欲取消訂單 1.請點擊網頁https://www.eatvegebon.com/ 右上角【會員icon】 2.再點擊【訂單查詢】,於近期訂單確認想取消的該筆訂單 3.點擊【訂單狀態】後,右邊有個【取消訂單】 4.最後點擊【確定取消】即可!




如何查詢訂單? How do I cancel the order?


若欲查詢訂單 1.請點擊網頁https://www.eatvegebon.com/ 右上角【會員icon】 2.再點擊【訂單查詢】,即可於【近期訂單】內查詢訂單! Check the link:https://www.eatvegebon.com/ and click the [membership] on the top-right corner.Select [check the order] and press the order that you wish to cancel.Select [cancel purchase] on the right side.Select [make sure to cancel] and that’s it.




商品有缺件、商品送錯,該怎麼做? How do I check my order?


我們採取「退款不退貨」方式,如商品有瑕疵、運輸過程造成貨品解凍或毀損、貨品品項錯誤,請於收貨6小時內拍照存證後冷凍,並立即與客服聯繫,由於生鮮食品不適用於消費者保護法第19條,並不享有7天鑑賞期,除商品本身瑕疵或運送過程而造成的損毀,否則無法接受您的退款申請,還請見諒。 Check the link:https://www.eatvegebon.com/ and click the [membership] on the top-right corner.Select [check the order] and you can check your current orders.What if the products have been damaged, or are incomplete?We adopt “Refund but no return”. If the products are damaged due to shipping or quality of frozen, please take pictures of products you received and contact our customer service within 6 hours. Since fresh food does not apply to Article 19 of Consumer Protection, the 7-day appreciation period, we do not accept refund application except for product defects or damage caused by the shipping process.




完成訂購後,幾天可以收到商品?How long will my order take to arrive?


目前需要5~7個工作天,若造成不便還請見諒! Your order will arrive in 5-7 days after it is placed. If you will not be able to receive your order on a specific date, please reach out to us. We’d be happy to assist you.




運送方式是什麼?運費如何計算?How much does shipping cost?


我們是與黑貓低溫宅配合作,每筆訂單運費為160元。
According to the our shipping cooperator - President Transnet Corp(黑貓宅急便), each shipping fee will charge NTD. 160.





Partnership Q&A

我有意願投資Vege Bon  I want to invest in VégéBon.


非常感謝您對我們的支持與肯定,欲成為投資方,請來電(02)2778-0345或來信vegebon@allgoodbio.com,後續將由專人為您接洽。 Thanks for your support and attention. Please contact us by (02)2778-0345 or vegebon@allgoodbio.com.




我想成為餐廳合作夥伴 I want to become a restaurant partner.


非常感謝您對我們的支持與肯定,欲成為合作夥伴,請來電(02)2778-0345或來信vegebon@allgoodbio.com,後續將由專人為您接洽。
Thanks for your affirmation and attention. Please contact us by (02)2778-0345 or vegebon@allgoodbio.com.




想請問你們是否有意願贊助活動或是其他合作提案? I want to offer new business proposal or donation activity.


非常感謝您對我們的支持與肯定,關於異業合作、活動贊助等相關事項,歡迎您將詳細的合作企劃書寄至客服信箱vegebon@allgoodbio.com,以供相關負責人員參考,待內部商討後若有合作意願,我們將會主動聯絡您喔! Thanks for your affirmation and attention! Please send proposal to our email address vegebon@allgoodbio.com, we will reply as soon as possible.





​ALL GOOD

BIO, INC.

各項條款

聯絡我們

(02) 2778-0345

service@allgoodbio.com

9:00-17:30

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